Text & WhatsApp Messaging Terms
Last updated: November 12, 2026
About our messaging program
Reunion Vacation Homes Inc dba Florida Vacation Homes sends text messages (SMS/MMS) and WhatsApp messages about booking inquiries, reservations, check-in details and guest support.
We send promotional offers and deals only if you separately opt in to marketing messages.
How you opt in
You can opt in by providing your phone number on our forms or in our website chat, or by texting or messaging us first.
Marketing messages require a separate consent checkbox that is unticked by default. Consent is not a condition of any purchase or booking.
Message frequency and charges
Message frequency varies.
Message and data rates may apply.
How to stop messages or get help
Reply STOP to any text message to unsubscribe. You will receive one confirmation message.
On WhatsApp, reply STOP or block us to stop receiving messages.
Reply HELP for help, or contact us at (407) 456-8943 or guests@solterraresortvacationhomes.com.
Message delivery
Carriers are not liable for delayed or undelivered messages.
Who can participate
You must be 18 or older and the account holder or an authorized user of the phone number you provide.
WhatsApp messages are also subject to WhatsApp’s terms and WhatsApp’s privacy policy. We do not control those terms or policies.
Keep sensitive information out of messages
Do not send card numbers, passwords or door codes by text or WhatsApp.
Privacy
Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties for their independent marketing purposes.
Read our Privacy Policy for information about how we handle personal information.
Contact us
Reunion Vacation Homes Inc dba Florida Vacation Homes
7531 Osceola Polk Line Rd
Davenport, FL 33896
Text and WhatsApp: (407) 456-8943
Email: guests@solterraresortvacationhomes.com
Website: SolterraResortVacationHomes.com
